Having Fun With Samsung Technical Support



Fri, Jan 23, 2009

is [the Samsung SGH-i320n] compatible with micro SDHC storage?

Good day:

This is regarding your query; any brand as long as its micro sd is compatible
with samsung mobile phones.

For more inquiries, please feel free to call our Customer Contact Center
at 1800-10 SAMSUNG or 02-5805777. We will be glad to be at your service!

Thank you and have a nice day.

Yours in Service

Samsung

SDHC - 16 GB micro SDHC card doesn't work

Following your advice that micro SDHC cards work with the i320n - see attached - I bought a 16 GB card only to find that it is not recognised by the phone. The card works as I was able to save music and video files on to
it from my PC.

Good day:

This is regarding your query; yes it is compatible with any brand of  micro
sd memory card
.

As per our technical support it is capable up to 4
gb only.

For more inquiries, please feel free to call our Customer Contact Center
at 1800-10 SAMSUNG or 02-5805777. We will be glad to be at your service!

Thank you and have a nice day.

Yours in Service

Samsung

4 GB micro SDHC maximum

Please direct me to the technical support webpage or other documentation to which you refer in your response to my previous query.

Thank you for mailing us.

With regards to your concern, you may call our hotline to talk to our

Technical Engineers for your querry.

Should you have further concern or inquiries please call us at

(02)580-5777 – Metro Manila area

Toll Free numbers:

1-800-10-7267864 – For PLDT

1-800-3-7267864 – For Digitel

Thank you

Customer Contact Center
Samsung Electronics Philippines Corp.

Welcome to Samsung's after sales service in the Philiippines! We truly

appreciate your interest / valuable feedback. Please find hereafter, our

response.

Look, in your previous reply to my question 'can the i320n use 16 GB SDHC' you said it supports up to 4 GB only 'as per your technical support'. That's fine, I accept that, but please just tell me or refer me to the documentation to support your statement. If there is no published documentation then just tell me so. I don't want or need to speak to a member of your technical support team to be told the same thing you have already told me. All I ask for is to see the the supporting documentation if there is any.

Good day.

I've already asked our tech group if they have the said document or any
supporting documents thatwould support the answer we gave you, i'll be
sending you a copy as soon as i get my hands on it. Thank you


Saturday 30 May 2009

Hi there,

Just wondering if your tech group have found the supporting documents yet?

All the best!

What Grinds My Gears: Fletcher's Red Makes A Mockery Of UEFA's Commitment To Fair Play

Following Darren Fletcher's unfair dismissal from the field of play due to a refereeing mistake, which will cost him a place in the final of the European Champions League, (along with plenty of others, no doubt) I wrote to UEFA, the competition's organisers and self-appointed upholders of Fair Play to appeal.

While I never really had any hope that UEFA would be able to overcome their own inflated sense of importance, I felt it was worth a go and after all, there was nothing to lose and everything to gain.

Unfortunately, UEFA are one of those ludicrously pompous, monolithic and bureaucratic organisations that really - as my late night cartoon hero Peter Griffin might say - "grinds my gears". They say one thing and do another:


It's sport, it's a game of football, it's about human emotion and spirit. Yet they must stick to their rules come what may.

Their rules are sacrosanct and must never be broken and certainly no exceptions made under any circumstances, no matter how stupid the rules are or how foolish it makes them appear to the eyes of the world, Manchester United haters excepted, of course.

That Darren Fletcher honestly made a fair tackle on Cesc Fabregas, when he could have let him go on to shoot and probably score is irrelevant. It reminds me somehow of Mickey Thomas and Lou Macari chasing Liam Brady's shadow in the 1979 FA Cup Final and allowing Brady to set up the Arse's last minute winner, after we'd just come back miraculously from two down. I used to wonder why they didn't cheat and simply hack Brady down to stop him (although to be fair, with hindsight, it's probably because they couldn't catch him!)?


People are saying Fletch will be there next year. He's unlikely to have another chance, I would say, such are the vagaries of injuries, form and competition for places. Scholesy did it after ten years, but Scholes is a one-off.

That the referee mistook Fletch for somebody else - somebody who "fouled" Fabregas, when clearly there was no foul - is neither here not there, according to UEFA.

The referee's decision is final. The rules are the rules and the UEFA football law is an ass.

F.A.O. Michel Platini: Darren Fletcher's Red Card Should Be Rescinded

Dear M. Platini,

Darren Fletcher's dismissal from the field of play during last night's UEFA Champion's League semi-final second-leg against Arsenal is a travesty of justice and an insult to the great work that UEFA does in promoting fair play in its competitions.

Fletcher was in fact mistaken for another player - a player who fouled Cesc Fabregas, when clearly there was no foul.

So, according to UEFA's own rules - see
http://www.uefa.com/multimediafiles/download/regulations/uefa/others/70/22/60/702260_download.pdf:

XII Disciplinary Law and Procedures – Doping

Article 23

Reasons for protest

23.04 A protest against a caution or expulsion from the field of play after two cautions is admissible only if the referee’s error was to mistake the identity of the player.
Fletcher's red card can and should be protested and rescinded so that he can fairly play in the final.

Even without applying the rules as they stand, it is clearly an injustice and completely at odds with UEFA's commitment to Fair Play. Seemingly the whole world can see this and yet UEFA wants to stick by the rules as if the rules are more important even when they are so obviously misapplied, wrong and inflexible in this instance.

For what it's worth - I guess nothing and that UEFA bureacrats will treat the views of fans and players with contempt - I also started a petition: http://www.petitiononline.com/mufc1234/petition.html.

I hope that you as President of UEFA and a former great player will see what happened like the rest of football and use whatever influence and/or discretionary powers you have to overturn this terrible ruling and let Darren Fletcher play in the final.

Yours sincerely,

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